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Tropical Storm Arthur
Tuesday, July 1, 2014 |
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FedEx is closely monitoring Tropical Storm Arthur. Contingency plans are
in place to ensure the safety and well-being of our team members and to
minimize the effects of Tropical Storm Arthur on service. These storms
often cause pickup and delivery delays and disruptions for FedEx
customers. FedEx will be prepared to provide service to the best of our
ability in areas affected by Tropical Storm Arthur and as local
conditions allow.
Please continue to check FedEx Service Alerts for updates.
Continue to check the status
of your shipments on fedex.com before going to any staffed FedEx
location. You can also contact FedEx Customer Service at 1.800.GoFedEx
1.800.463.3339 or stay up to date by subscribing to service disruption
email notifications at the FedEx Email Subscription Center.
Up to date information on weather advisories can be found at the National Weather Service.
FedEx cares about your safety and we encourage you to prepare for natural disasters. Click here to learn how to prepare your family. To prepare your small business, click here to download a free preparedness checklist.
Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to
verify whether their location is open or able to receive deliveries
before and after Tropical Storm Arthur. In the event of evacuations,
shipments not delivered before Tropical Storm Arthur will be secured in
one of our facilities. Delivery will be attempted when it is safe to do
so.
Note that potential service disruptions may not affect FedEx Express,
FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may
result in different levels of impact as well as cities, states and ZIP
Codes serviced.
Continue to check fedex.com for service updates. For specific shipment status information, please track
your shipment at fedex.com. You can also contact FedEx Customer Service
at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to
FedEx Service Alert email notifications at the FedEx Email Subscription Center. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to Tropical Storm Arthur are not eligible for a refund or credit under the money-back guarantee policy.
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Update July 7, 2014
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| FedEx Service Alerts |
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Standard Daily Operations
Monday, July 7, 2014 |
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FedEx
is now conducting standard daily operations on the eastern coast of the
U.S. which was recently affected by Hurricane Arthur. Previous
hazardous conditions across the area have subsided.
Note that some isolated areas remain inaccessible and there may be on-going service delays due to local conditions.
As always, FedEx appreciates your business and your patience during
weather-related disruptions. We encourage you to continue to check
fedex.com for the latest news. You can also contact FedEx Customer
Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by
subscribing to service disruption email notifications at the FedEx
Service Alert email notifications at the FedEx Email Subscription Center. |
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